Reference

Privacy Policy for Your kustoto Account

Your account data, wallet receipts and device sessions are handled under one Privacy Policy before you open the lobby.

Account data explainedWallet records coveredCookie choices listedDevice sessions visible

What Our Privacy Policy Covers

kustoto Service availability depends on jurisdiction. Users are responsible for checking local law before access.

This policy explains the data we collect when you create an account, verify your profile, enter the lobby or contact us about privacy. That can include your name, mobile number, login time, device type, IP range, cookie choice and wallet receipt IDs from DANA, OVO, GoPay

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or QRIS. If you connect from Semarang on mobile and later check your account from another device, we may log both sessions so you can spot unusual access. We use those records to run account checks, payment matching, security alerts and legal requests where they apply
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in Indonesia. We do not sell your account data. When access or eligibility is discussed, it depends on local law and is available only where local law permits.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT PATHS

Three Ways to Reach Privacy Support

Privacy questions need a clear route, not a generic inbox. We keep account privacy requests separate from lobby help so our team can check your identity before discussing data. You can reach us through live chat, email or the secure account form; each path asks for different proof so we do not expose your records to the wrong person.

Team online

Live chat

Use live chat after login for privacy questions tied to your account. Our team checks requests 09:00-23:00 WIB every day, then asks for your account name and recent wallet rail before discussing records.

Email request

Email privacy requests to the address shown inside your account area. Include your registered mobile number, the date of your last login and whether the request concerns DANA, OVO, GoPay, QRIS or device access.

Secure account form

Open Account > Privacy Request to ask for data access, correction or removal review. The form stays inside the logged-in area, which helps us match the request to the account session safely.

DATA PRACTICES

Six Data Practices We Apply

We handle privacy through account steps you can see and support checks you can repeat. The policy covers cookies, session records, wallet receipt matching, game-entry logs and retention rules.

Sign-up data

When you open an account, we collect the details needed to create your profile and confirm contact access. If your mobile number changes, go to Profile > Verify Account before asking support to update privacy records.

Cookie choices

Cookies help remember your session, language choice and security state. You can clear them in your browser, but we may ask you to log in again before showing wallet or profile records.

Device sessions

You can review active access from Account > Security > Active Sessions. If a phone, browser or location looks unfamiliar, end that session and contact live chat so we can check the related privacy log.

Wallet records

DANA, OVO, GoPay and QRIS receipts are used to match deposits and withdrawals to your account. We keep transaction IDs separate from your password and never ask for your wallet PIN.

Lobby activity

Opening Super Sic Bo, Three Monkeys, Rocket Crash or Bingo can create time, device and session records. These logs help us trace account access questions without publishing your game history outside support review.

Retention requests

Some records must be kept for account security, payment matching or legal duties. You can ask us to correct, access or review removal of data through the secure form after identity checks.

Privacy Policy Questions Before You Join

Before you join, you may want to know what happens to your data after registration, wallet use and device access. These answers keep the focus on privacy rights, account checks and contact routes. If your case involves legal access rules, we apply local law and only operate where local law permits.

We collect the details needed to create and protect your account, such as name, mobile number, login time, device type and security markers. If you add wallet activity, receipt IDs may also be linked to your profile.

We use phone or email access to confirm profile changes, privacy requests and unusual login checks. If you request a data copy, we may verify the same contact channel before sharing account records.

Yes. Wallet receipt IDs, transaction times and account matching results are part of this Privacy Policy. We use them to confirm wallet actions, check disputes and trace payment-related privacy questions.

Yes. Start with Profile > Verify Account for contact changes, then use Account > Privacy Request if a record still needs correction. We may ask for proof before changing privacy-linked account data.

Open Account > Security > Active Sessions to see current device access. If a session looks unfamiliar, end it first, change your password and contact live chat during 09:00-23:00 WIB.

Retention depends on the record type. Security logs, wallet receipt IDs and identity checks may be kept while needed for account protection, payment matching or legal duties that apply in Indonesia.

Use live chat after login, the secure privacy form or the email address shown in your account area. We will verify your identity before discussing access, correction or removal review.

Privacy Policy for Your kustoto Account

Three Ways to Reach Privacy Support

Live chat

Email request

Secure account form

Six Data Practices We Apply

Sign-up data

Cookie choices

Device sessions

Wallet records

Lobby activity

Retention requests

Privacy Policy Questions Before You Join

01 What data do you collect when I open an account?

02 Why do you ask for my phone or email?

03 Are DANA, OVO, GoPay and QRIS records covered?

04 Can I correct my account data?

05 How can I see devices connected to my account?

06 How long do you keep my data?

07 Who can I contact about privacy rights?

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